Permanent
Full Time 37 hours per week
Job Description
The Arranging Support Team, which operates within Devon County Council’s Care Direct Plus Southern, are seeking an enthusiastic individual to join an evolving team, in a role which would suit a candidate with a flexible mindset and strong administrative skills. The Arranging Support Team Co-ordinator works alongside other health and social care professionals as an integral part of sourcing suitable packages of care for the people of Southern and Western Devon.
*What we can offer you:
*Who we are looking for:
We are looking for applicants who are confident in communicating in a range of ways with our partners, internal colleagues, and external care agencies. You will effectively communicate by telephone to negotiate on behalf of people in difficult or urgent situations, whilst ensuring accurate information is recorded and provided to external care providers and care managers to support clients to live safely.
You will be confident with ICT, have excellent time-management skills with an attention to detail, and be able to work efficiently under pressure. An ability and willingness to be adaptable within this fast-paced and varied role is crucial, whilst be able to manage your work both individually and as part of a team. You will be committed to equality and diversity, good customer service, and above all else, to achieving personalised outcomes for vulnerable people. Experience in health or social care is advantageous but not essential, as full training will be provided to allow you to complete the role.
The Arranging Support Team Co-ordinator role will work a 5-day week on a staff rotation basis over six days; Monday to Saturday, office hours. Saturday working attracts an enhanced rate. Currently staff are required to work on average one Saturday every 17 weeks, though this may be subject to change to meet the needs of the service.
To apply online see the link below. If you don’t have access to the internet access, please contact the First Stop Desk on 01392 383000 (8.30am-5pm, Monday-Friday).
For any further details or to arrange an informal discussion, please contact either:
Tom Greatbatch Arranging Support Team Manager CDP Southern tom.greatbatch@devon.gov.uk
Vicky Carter Deputy Centre Manager CDP Southern vicky.carter@devon.gov.uk